kyoto98Privacy Policy

This page describes what we collect when you use kyoto98 and how we keep that data protected. We are transparent about our data handling practices, third-party processors, and your rights to access or delete your personal information. kyoto98 treats account security and data privacy as core responsibilities.

When you register on kyoto98, we collect your email, phone number, full name, and date of birth for account setup and identity verification. We also log your account activity—logins, deposits, withdrawals, game plays, and IP addresses—to detect fraud and resolve disputes. kyoto98 stores your payment details only where necessary; we do not retain full credit card numbers or banking credentials in plaintext. Our servers may sit outside your jurisdiction, but we encrypt all data in transit and at rest.

Our privacy commitments cover users across supported regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. We comply with applicable data-protection laws and do not sell your personal information to third parties outside our core payment and compliance operations.

What Data We Collect on kyoto98

We collect personal information to operate kyoto98, process transactions, and prevent fraud. When you create an account, we require: email address, phone number, full name, date of birth, and password. During identity verification, we ask for a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement from the past three months).

kyoto98 also logs technical data: your IP address, browser type, device type, and session duration. We track your game plays (which games, bet amounts, timestamps, outcomes) and financial activity (deposits, withdrawals, payment methods). We use this data to investigate disputes, detect collusion or fraud, and comply with anti-money-laundering regulations. None of this data is sold to advertisers; it stays within kyoto98's internal systems and trusted processors.

How We Use Your Data on kyoto98

kyoto98 uses your personal information for the following purposes:

• Account Management: We verify your identity, process deposits and withdrawals, and reset forgotten passwords.
• Fraud Detection: We monitor suspicious activity (multiple login attempts, rapid withdrawals, collusion patterns) and flag high-risk accounts for manual review.
• Regulatory Compliance: We report transaction data to local authorities as required by anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Dispute Resolution: We pull your session history and transaction logs to investigate complaints or settlement disagreements.
• Service Improvement: We analyse anonymised gameplay trends to enhance game selection and platform usability.

kyoto98 does not use your data to profile you for marketing or sell segmented audience lists. We do not share your account details with competitors or third-party marketers.

Third-Party Processors & Data Sharing

kyoto98 works with trusted partners to operate our platform. We share your data only as needed:

• Payment Partners: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive transaction details (name, account number, amount, date) to process your deposits and withdrawals. These partners operate under their own privacy policies and PCI-DSS standards.
• Game Studios: Pragmatic Play, PG Soft, Habanero, and other game providers receive anonymised gameplay data (bet amounts, game outcomes, session times) to improve games and detect hacking. They do not receive your personal identity data.
• Fraud & Identity Verification: We may use third-party AML and identity-verification services to check your documents against sanctions lists and fraud databases.
• Cloud Infrastructure: Our servers are hosted by third-party providers. All data is encrypted; hosts cannot access plaintext personal information.

Data Retention & Deletion

kyoto98 retains your account data as long as your account is active. If you close your account, we keep encrypted records for 7 years to comply with regulatory requirements (AML, tax reporting). After 7 years, we securely delete your personal information.

If you request deletion before the 7-year window, we will delete personal data (name, address, ID numbers) but retain anonymised transaction logs for dispute resolution and regulatory compliance. Game session data is retained for 2 years to settle disputes; after that, it is deleted.

Your Rights on kyoto98

You have the right to access, correct, and delete your personal data. To request a copy of all data kyoto98 holds about you, contact our support team via in-app chat or email. We provide your data within 14 business days. If you believe any information is inaccurate, email us and we will correct it. You may also request deletion of non-essential data (age, address history) at any time; we will comply unless legal obligations require retention.

kyoto98 does not use your data for automated decision-making or profiling that produces legal or financial consequences. You cannot opt out of essential fraud monitoring, but you can opt out of non-critical features (e.g., tournament notifications) via your account settings.

Cookies & Tracking Technologies

kyoto98 uses cookies to keep you logged in, remember your preferences, and prevent fraud. Essential cookies are required for the platform to function. Analytical cookies (Google Analytics) track page visits and gameplay patterns in aggregate, helping us improve user experience. Marketing cookies are not used.

You can disable non-essential cookies via your browser settings, but this may limit kyoto98 functionality. We do not track your activity outside kyoto98 or use cross-site tracking technologies.

Data Security on kyoto98

We encrypt all data in transit using HTTPS (TLS 1.2+) and at rest using AES-256 encryption. kyoto98 staff access your data only when necessary for support or fraud investigation. Passwords are hashed using bcrypt and salted; we never store plaintext passwords. We perform regular security audits and penetration testing to identify vulnerabilities.

kyoto98 cannot guarantee absolute security; no platform is immune to breaches. If we discover a data breach affecting your account, we will notify you within 48 hours and advise you to change your kyoto98 password. We will also change your password remotely if needed to prevent unauthorised access.

International Data Transfers

kyoto98 operates globally; our servers and payment processors may sit outside Indonesia. We ensure data transferred internationally meets the same encryption and security standards as local storage. By using kyoto98, you consent to your data being transferred and stored outside your jurisdiction where necessary to provide the service.

Changes to This Privacy Policy

We may update this policy at any time to reflect changes in our practices or applicable law. Material changes (such as new data sharing) are notified via email. Continued use of kyoto98 after changes confirms your acceptance. We encourage you to review this policy periodically.

Contact kyoto98 Privacy Team

If you have questions about our privacy practices, wish to access your data, or want to file a complaint, contact kyoto98 support via in-app chat, email, or your account settings. Our team responds during business hours (response window: 24–48 hours on business days). During Idul Fitri, Idul Adha, Imlek, or Nyepi holidays, response times may extend by 1–2 business days.

kyoto98 is committed to handling your personal information responsibly. We keep your data secure, do not sell it to third parties, and respect your rights to access and delete. If you have concerns that we are mishandling your data, you may also file a complaint with your local data-protection authority.